As the CEO of a renowned event company orchestrating high-profile exhibitions & trade events across Australia and the US, I pride myself on impeccable organisation and foresight.

However, the sudden departure of a key member of my event management team left us in a precarious position. Our reliance on conventional tools like spreadsheets and email to manage our exhibitor manual had left us exposed. With less than a month to show, we found ourselves without the essential resources needed for a successful event.

Faced with this daunting scenario, I quickly realised that our existing exhibitor manual process was ill-equipped to compensate for the lost time.

In this critical hour, a recommendation from an industry colleague led me to XpoBay. I remember my call with Ben, XpoBay’s CEO, vividly. It’s not an exaggeration to say I was rather concerned when describing the desperate situation we were in. But Ben’s (XpoBay’s Founder) response was the epitome of calmness and assurance. “You’ve called the only company in the world who can help you, so don’t worry, your problem is solved,” he said. I was skeptical – could the turnaround of such a complex exhibitor manual really be that fast and straightforward?

Ben wasn’t just offering reassurances; he was offering a lifeline. True to his word, XpoBay had us operational within days – a feat that seemed nothing short of miraculous.

Since that pivotal moment, XpoBay has been the cornerstone for all of our subsequent shows.